Platform/Version: AccountMate Version 6.5 for SQL or MSDE
Module: AR, SO, PC
Q: Why is the Add button in the Inventory Basic Price Maintenance function disabled for some items but not for others?
A: The Add button is disabled for kit items and items with the Specific ID cost type because the basic price feature is not available for these items.
Platform/Version: AccountMate Version 6.5 for SQL, MSDE or LAN; and VAM/LAN Version 5
Module: SO, AR
Q: I created an advanced billing invoice for a sales order; however, the invoice is not available for payment. What did I miss?
A: You must approve the advanced billing before you can apply payment to it.
Platform/Version: AccountMate Version 6.5 for SQL, MSDE or LAN; and VAM/LAN Version 5
Module: AP
Q: I applied payment to an AP invoice; however, when I attempted to print a check, the invoice was not listed on the grid of the Print Computer Check function. I checked the amount and it did not exceed the vendor’s maximum check amount or the bank’s maximum amount for computer checks, and I verified that the payment was not put on-hold. What did I miss?
A: Verify that the Hold Print Check option in the Vendor Maintenance Settings tab is not marked; if it is marked, you cannot print a check for any payment applied to invoices posted for that vendor.
Platform/Version: AccountMate Version 6.5 for SQL or MSDE
Module: AR, SO, PO, IC, SP
Q: How can I add new specification codes to an item specification type?
A: To perform this operation, follow these steps:
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Access the Specification Maintenance function.
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Enter the specification type to which you wish to add specification codes.
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Click the Add button and enter the new code and description.
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Repeat step 3 until you have added all the new specification codes.
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Click the Update button to save.
